Crystal Care Life Cycle Management Solutions for Cloud and Connectivity
What can we do for you?
Do you think your wireless, voice, data spend and inventory is out of control?
Do you know what services you have and more importantly what you really need for IT to execute against your business’ objectives? Do you want to significantly reduce telecom and IT spend without a good idea of what your current spend is? Turn to Crystal Technologies to help navigate through this complex process.
We help businesses that don’t have the internal resources or time with:
- Evaluating and making recommendations for changes to price plans, configuration, technology, or vendors;
- Evaluating cloud solutions and the ROI for moving from a CapEx to an OpEx model;
- Establishing a long-term solution for ongoing telecom management;
- Driving efficiencies around mobile sourcing, procurement, and device management.
Your business challenge mapped to a customized solution. Ahhh, the beauty in planning and design.
Every organization has its own unique ‘mix’ of telecommunications, networking and Cloud. Throw in some spice: multiple business lines, geo-diverse offices, 000s of employees in the field, multiple carriers, aging equipment and the opportunity to move to OpEx.
We’ll help:
- Drive project definition and scope through an RFP or informal processes;
- Work with internal stakeholders to establish objectives;
- Coordinate multiple internal and third-party resources;
- Monitor, maintain controls, ensure compliance and regular communication;
- Identify DR and business continuity requirements, aging equipment and the opportunity to move to OpEx. The list goes on…
Dealing with third party vendors is a lot of work. Leave it to us.
We’ll make sure that we take your best interests in mind as we seek to get the gear and services that fit your design and business requirements.
Now that we know what you need, we’ll help you get it. Crystal has spent twenty years helping clients navigate the often complicated procurement process. We make sure that you end up with the solution design, quality, quantity, timeframe, and budget your business requires.
We’ll take care of the nitty-gritty details around:
- Evaluating the business’ needs;
- Creating vendor evaluation templates;
- Conducting the full vendor evaluation and selection process through an informal or more formal RFP process;
- Managing carrier and Cloud vendor communications and negotiations to final selection.
There’ nothing that makes us happier than executing on a plan that we’ve built together.
Whether it’s engineering services (W/LAN installation, network security, business continuity solutions, voice and audio, data storage), staff augmentation, expense management (inventory, compliance, invoice processing and payment) or project management (RFP management, contract negotiations) we’ll be right in the middle of it all through:
- Order processing, order fulfillment and order review;
- Implementation of new services and technologies including TEM, Cloud, connectivity services and others;
- Cancellation of services and bill reconciliation;
- Bill review and inventory management.
We'll help you save 000s of dollars in our first engagement. And then more and more and more…
For ongoing help desk and lifecycle support, our Crystal Care for Cloud and Connectivity is all about being your lifetime partner. We’ll ensure your IT and Telecommunications solutions evolve as your business evolves and diversifies providing proactive and reactive support in managing network changes, design, and troubleshooting in all aspects of:
- Account management;
- Trouble ticket management;
- Moves, adds & changes.
Our Customers
We’d Love to Get Started With You
Our team provides the experience and expertise needed to solve your telecom and Cloud challenges through our Crystal Care Lifecycle Solutions. Year over year, we save our customers millions of dollars in recurring expenses through our audits, design expertise, managed services, and on-going support.
