I’m delighted to recommend the Crystal Technologies Group to all companies in need of telecommunications help. Over the past years, we have worked directly with the Crystal team to develop a telecommunications vision, strategy and plan for both voice and data services. The overall objective was to improve our telecommunication cost, performance and service offerings to the corporation and its subsidiaries. It is with great pleasure that I am able to state we are meeting all of the objectives.
The ability to develop a vision and strategy are easy, but the execution is what really pays off. The Crystal team came into our business and had to quickly understand our structure, culture and current telecommunications services and cost.
This was no easy task since we had way too many providers, too many invoices, and too few internal resources to help. Once Crystal understood the landscape, they quickly put a plan together to address the issues ranging from carrier rationalization, dated contracts, and replacing dated processes and solutions. Not only did they recommend short term fixes but also long term solutions that will prevent the issues from recurring. Crystal’s ability to assist in the implementation of the solutions made it work for us. Crystal was not looking for the next job but how to prevent the next job from occurring. Through the years, Crystal has proven themselves a true partner and not just another vender. I recommend them without hesitation; will continue to use Crystal for all our telecommunications projects.
From CIO – Nation’s Largest National Utility Services Corporation